Standards of the OAHI
Professional Practice and Conflict of Interest Guidelines
- Carry on the practice of Home Inspection in accordance with law, integrity and honesty;
- Maintain client confidentiality;
- Not act for or accept payment from more than one party concurrently in connection with the subject property unless fully disclosed to and approved by all parties;
- Remain independent and at arms length from any other business or personal interests which might affect the quality of the service provided; in particular:
- a member shall not repair for a fee any condition found during an inspection, nor use the inspection as a vehicle to deliberately obtain work in another field;
- a member who sells real estate may not inspect properties located within the jurisdiction of the real estate board or boards where he, or the company with which he is associated, are active; and
- a member who provides public sector inspection services may not inspect a property within a jurisdiction where they have public sector authority or responsibility that would affect the subject property;
- Promptly disclose to the client any relationship to the property or interested party, business or personal interest which might be construed as affecting the member’s independence;
- Not solicit, receive or give referral fees;
- Refer trades or other specialists only when doing so is in the best interest of the client, and does not detract from the member’s independence;
- Only provide an opinion on conditions and matters within the scope of the member’s expertise, education, experience and profession;
- Only provide services that are within the scope of the member’s training and expertise;
- Provide the client with a written contract and written report that outlines the scope, limitations, and applicable standards of the services performed; and
- Act in good faith to all, uphold the integrity and reputation of the profession, respond promptly to complaints.
Last Update: August 20, 2012
Our CommitmentThe Ontario Association of Home Inspectors (OAHI) respects the privacy of its members and the users of our website available at www.oahi.com and other services.
Collection & Use of Personal Information
- Membership Applications: To request details about a membership, we may collect your name, contact information (such as your address, phone number and e-mail address), language preference and payment information. We use this information to process your request. When you apply for a membership, we will also collect your education and insurance information. We use this information to assess and review your credentials for membership, maintain our relationship with you as a member and process the payment of your membership dues. We may also use your contact information to keep you informed about opportunities to volunteer, educational sessions, special and third-party events, and other activities or developments. If you do not wish to receive periodic communications from us, you may contact us as set out below or by following the unsubscribe instructions in any of our communications.
- Events: To register for activities, such as group meetings, courses or continuing education events, we may collect your name and contact information (such as your address, phone number and e-mail address). We use this information to administer your participation in the event or activity. We may also use your contact information to send you information in connection with these activities. If you do not wish to receive these communications, you may contact us as set out below or by following the unsubscribe instructions in any of our emails.
- Complaints: To register complaints with OAHI, we collect your name, contact information (such as your address, phone number and e-mail), as well as the details of your complaint. We use this information to investigate the complaint and discipline members, if necessary.
- Contact Us: If you contact us with a comment or question, you may be asked for information that identifies you (such as your name and e-mail address) along with additional information we need to help us promptly answer your question or respond to your comment. We may also retain this information to assist you in the future and to improve our services.
- Service Provider Arrangements: We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. For example, we may use service providers to authorize and process payments or host our Website. Your personal information may be maintained and processed by our affiliates and other third party service providers in the US or other jurisdictions. Our service providers are given the information they need to perform their designated functions, and we do not authorize them to use or disclose personal information for other purposes.
- Legal: OAHI and our Canadian, US and other service providers may provide your personal information in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required by applicable Canadian, US or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims, to investigate or prevent actual or suspect harm to persons or property, or as otherwise permitted by law.
Website InformationIn general, you can visit www.oahi.ca (our “Website”) without telling us who you are or submitting any personal information. However, we collect the IP (Internet protocol) addresses of all visitors to our Website and other related information such as page requests, browser type, operating system and average time spent on our Website. We use this information to help us understand our Website activity, and to monitor and improve our Website.
- Third Party Links: This Website may contain links to external third-party websites. We provide these links solely for your information and convenience. The OAHI is not responsible for the privacy practices or the content of any third-party site. When you link to an outside website, you are leaving our Website and our information management policies no longer apply. We encourage you to view the privacy policies and terms of any third-party website. If you have any questions or concerns, please contact us.
SafeguardsWe have implemented safeguards to protect all personal information provided by our members and other users of the Website and services. In order to prevent loss, theft, unauthorized access or disclosure and to ensure the proper use of information, we have developed electronic, physical and managerial procedures to secure member information. We have processes in place designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.
- Access to your Personal InformationYou may have the right to access, update, and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in your personal information by emailing or writing to us at the contact information set out below.
OAHI Copyright NoticeAll text, data, graphics, photographs, images, trademarks, service marks, trade names and other information, visual or other digital material, software (including source and object codes) and all other content of any description available on this Website (collectively, the “Content”) are the sole property of OAHI and/or its licensors. All Content is protected under the copyright, trade-mark, service marks, patents, trade secrets and other proprietary rights and laws of Canada, the United Sates, and/or other nations.
You are permitted to save only one copy of the Content, to one computer, for your personal use only, provided you do not delete or change the copyright, trademark or any other notices. You do not have permission to copy, publish, sell, distribute, assign, lease, license, sub license, transmit, transfer, translate, modify or create derivative works from the information obtained from this site for any reason without our written consent.
Some of the Content presented on this Website has been republished with the permission of the authors. Each of these contributors retains their copyright in the Content. Their individual copyright statements may be located on their respective Websites or within the pages of their printed media.
- Canadian Association Of Home & Property Inspectors – 2012 National Standards of Practice
- American Society of Home Inspectors – The Standard of Practice for Home Inspections and the Code of Ethics for the Home Inspection Profession
- The Canadian Standards Association – A770 Standards
(Those who wish to view these standards will need to register for a free account to view the document)
- National Occupational Standard – Home and Property Inspector
- Bill Pr158 – An Act respecting the Ontario Association of Home Inspectors
Technical IssuesTechnical questions can be directed to:
Ontario Association of Home Inspectors (OAHI)
100- 3901 Highway 7 West
Woodbridge, ON L4L 8L5